Shipping Information

Quick Delivery:

We aim to despatch and deliver your order as quickly as possible.

Delivery Method: New Zealand

Within New Zealand, we despatch our orders via Courier with tracking. Delivery can only be made to a physical address NOT to a PO Box. Delivery timeframes are 3-5 working days. All deliveries will require a signature unless otherwise specified by you.

Delivery Method: Australia

We use NZ Post International Air for all Australian orders unless you opt for a DHL or FedEx courier. (additional cost). Only postal deliveries can be made to a PO Box. All deliveries will require a signature unless otherwise specified by you. Please email us at sales@discoveries.co.nz to advise your preferred method of delivery. We will then advise the relevant cost. Please allow the following delivery times for all Australian orders: • Australia untracked (air post) – 6-15 business days.() rural areas longer) • Australia tracked (international courier) – 3-5 business days. Orders over $1000 will require export documentation (at extra cost) and need a formal customs entry.

Delivery Method: International

We use NZ Post International Courier for all orders unless you opt for a DHL or FedEx courier (additional cost). Deliveries may or may not require a signature depending on the delivery method selected. Please email us at sales@discoveries.co.nz to advise your preferred method of delivery. We will then advise the relevant cost Please allow the following delivery times for all Non-Australian International orders:

  • NZ Post Small Parcel Delivery. Untracked this option applies only to shipments under 2Kg in weight and up to NZ$250 in value. Targeted delivery is 3-10 working days.
  • NZ Post Larger Parcel Delivery. Untracked this option applies to shipments over 2Kg in weight and over NZ$250 in value. Targeted delivery is 3-10 working days.
  • NZ Post International Economy Courier – A tracked courier option. Targeted delivery time is 2-6 working days. This option is available to the following countries: Australia, Austria, Belgium, Brazil, Cambodia, Canada, Chile, China, Cook Islands, Costa Rica, Croatia, Czech Republic, Denmark, Ecuador, El Salvador, Fiji, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Italy, Japan, Macau, Malaysia, Mexico, Netherlands, New Caledonia, Norway, Philippines, Poland, Portugal, Romania, Samoa, Singapore, Slovenia, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Tonga, UK, USA, Uruguay, Vanuatu and Vietnam. Please contact us if you would like information specific to your country.
  • NZ Post Express Courier, DHL and FedEx . This is a door to door tracked option. Targeted delivery time is 3 to 6 days.

Please note that with all the above options except for NZ Post Express Courier, delivery to a P O Box address is possible to certain destinations. Check with our office if you require this option. All orders over $1000 will require export documentation and requires a formal customs entry. Any customs charges or sales taxes upon entry to your country are excluded from our prices. Any such charges incurred will be your responsibility to pay.

In some instances, there may be small variations to the price shown on your credit card statement from the price you have paid for your order. This occurs because of the time delays, and subsequent exchange rate fluctuation, between the day we charge your card and the day your credit card company charges your account. A surcharge may also be added by some credit card companies for international currency transactions.